Terms & Conditions

Terms & Conditions


  1. Freight and handling to any Australian address is $12.50. This will be added to your invoice at checkout.
  2. For New Zealand freight charges, please see below table;

    Order TotalFreight Charge
    under $150.00$27.50
    $151.00 to $500.00$38.50
    $501.00 to $1000.00$49.50
    over $1000.00P.O.A contact us.

  3. Depending on the size of your order, and the location of your office, we may use a number of delivery methods (mostly Couriers Please and Australia Post).
  4. Various sizing charts as shown for products are guide only.
  5. Garments may only be exchanged for different sizes. Garments may not be exchanged for different styles.
  6. Garment exchanges will only be processed after approval from Real Play customer service within seven days of receipt of order. For exchange approval, please contact us.
  7. Approximate delivery times for orders are 2 to 3 weeks. This may vary from garment to garment and will sometimes rely on importing schedules. At all times orders will be filled as soon as possible.
  8. All prices as shown are in Australian dollars and are inclusive of GST.
  9. The purchaser acknowledges that they have the necessary permission to commission Real Play to reproduce their corporate logo within the brand guidelines.

If you have any questions, please contact us.